Support tools specific to PSHCP claims information

PSHCP provider information

TELUS Health and the PSHCP

TELUS Health is the Pharmacy Benefits Manager for the Public Service Health Care Plan (PSHCP). TELUS Health facilitates the electronic submission of drug claims and some medical supply claims on behalf of PSHCP members, as part of its pay-direct drug program.

The support tools shown below are specific to PSHCP claims submission. For non-PSHCP claims submission, please refer to this page.

 

Information

To better assist PSHCP members, please take a minute to familiarize yourself with the Public Service Health Care Plan by visiting the Government of Canada's website and the PSHCP Administration Authority's website. You will find useful information about the PSHCP such as:

PSHCP benefit card samples have been provided below to help you easily identify a PSHCP member.

The following benefit cards under Sun Life are effective until June 30, 2023:

Effective July 1, 2023, the Canada Life benefit card must be used for drug claims:

Effective July 1, 2023, please refer to the compound eligibility guidelines as follows: 

For reference purposes, here are some pharmacy fax blasts that were previously sent to you:

 

Frequently asked questions

We have compiled the list of most frequently asked questions. If you do not find what you are looking for, please contact us below.











 
 

Register to the PSHCP service

Start submitting drug claims and some medical supply claims electronically on behalf of PSHCP members.

Or call us at:

1 800 668-1608

Fax: 1 866 840-1466

Get technical support

Get in touch with a TELUS Health representative.

Or call us at:

1 800 668-1608

Fax: 1 866 840-1466